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ClickAway Creators

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08 November 2019, Venue: Ramada Gurgaon Central

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Harshavardhan Chauhaan

Central Head of Marketing & Digital Transformation

DLF Shopping Malls

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Benoit Rubin

Senior Vice President & Head of International Retail

Dalmia Bharat Group


Pooja Nagdev



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Mohit Malik

Chief Technology Officer


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Gunjan Taneja

Co-Founder & CMO


Premium partner
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prominent partner
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venue partner
Event Program

Registration & One-to-One Introduction

06:00 pm to 07:00 pm

  • Collect your badge and lanyard from the registration desk

  • Join everyone in the Main Hall to enjoy welcome drinks and start the One-on-One Introduction to know each other

Keynote Address

07:00 pm to 07:30 pm

  • How AI led Automation & Big Data is proving a powerful advantage in both Retail & e-Retail

    • How to make e-commerce experiences authentic when artificial intelligence is taking over

    • Use AI data to predict your customer's future journeys and the customer lifecycle

    • Smart Use of Data Grows not just Your Revenue, but also Your Profit

    • How to successfully implement artificial intelligence in your organisation? Tips & Tricks.

Case Study Presentation

07:30 pm to 07:50 pm

  • The future of Customer Relationship Management (CRM) and Ecommerce

Panel Discussion and Q&A

07:50 pm to 08:30 pm

  • Online is Complementary to In-store, and Vice-Versa​

    • What’s next for Omni-Channel Retailing?

    • Shifting Online Shopping Challenges

    • Omni-channel VS Multi-channel- Upgrade OR Innovate?

    • How to Implement an Omni-Channel Retail Strategy

    • How to Roll Out a Winning Omnichannel Strategy in Your Retail Business

    • Omnichannel strategy management automation

Cocktail Reception & Gala Dinner

08:30 pm to 11:30 pm

  • Enjoy on the house Cocktail Reception and Dinner

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