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Speakers
speakers
Harshavardhan Chauhaan
Central Head of Marketing & Digital Transformation
DLF Shopping Malls
Benoit Rubin
Senior Vice President & Head of International Retail
Dalmia Bharat Group
Pooja Nagdev
Founder
Inatur
Mohit Malik
Chief Technology Officer
Chaayos
Gunjan Taneja
Co-Founder & CMO
UClean
Premium partner
Partners
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Agenda
Event Program
Registration & One-to-One Introduction
06:00 pm to 07:00 pm
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Collect your badge and lanyard from the registration desk
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Join everyone in the Main Hall to enjoy welcome drinks and start the One-on-One Introduction to know each other​
Keynote Address
07:00 pm to 07:30 pm
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How AI led Automation & Big Data is proving a powerful advantage in both Retail & e-Retail
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How to make e-commerce experiences authentic when artificial intelligence is taking over
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Use AI data to predict your customer's future journeys and the customer lifecycle
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Smart Use of Data Grows not just Your Revenue, but also Your Profit
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How to successfully implement artificial intelligence in your organisation? Tips & Tricks.
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Case Study Presentation
07:30 pm to 07:50 pm
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The future of Customer Relationship Management (CRM) and Ecommerce
Panel Discussion and Q&A
07:50 pm to 08:30 pm
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Online is Complementary to In-store, and Vice-Versa​
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What’s next for Omni-Channel Retailing?
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Shifting Online Shopping Challenges
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Omni-channel VS Multi-channel- Upgrade OR Innovate?
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How to Implement an Omni-Channel Retail Strategy
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How to Roll Out a Winning Omnichannel Strategy in Your Retail Business
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Omnichannel strategy management automation
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Cocktail Reception & Gala Dinner
08:30 pm to 11:30 pm
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Enjoy on the house Cocktail Reception and Dinner
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